As an In-Drive customer, you have already received several notifications about the In-Drive program coming to an end in November of 2016. For the OReGO program, VZT uses the data generated by the In-Drive device to calculate the miles driven with the state of Oregon and estimated fuel consumption to calculate the net account charges each month. Since the In-Drive program is ending, VZT will no longer have the necessary data sources needed to administer the volunteer accounts for the OReGO program.
How it Works
Step 1Find out what the RUC program is all about.
Step 2Sign up online.
Frequently Asked Questions
Q. Why is Verizon Telematics (VZT) leaving the OReGO program at this time?
Q. When will the program be ending?
By agreement between VZT and the Oregon Department of Transportation (ODOT), Verizon will end its involvement with OReGO on October 31, 2016. After that date, VZT will no longer extract vehicle mileage or fuel consumption data from In-Drive for the OReGO program.
After October 31, the customer portal at www.in-driveruc.com will remain active until November 30, 2016. Volunteers will be able to continue to log in to view account details, vehicle data, invoice history, and any remaining account balance.
Q. Will VZT leaving the OReGO program affect any other In-Drive product features?
All other In-Drive services will remain active until the previously announced sun set date of November 15, 2016, and will be unaffected by VZT leaving the OReGO program.
Q. What will happen to any remaining account balance I have at the end of the program?
Any residual account balance will be processed after VZT’s October 31st exit from the program. If your account shows that you owe money, the remaining balance will be processed as a charge against the credit card you already have on file. If the account shows that you are due a refund, the remaining balance will be processed, and a refund check will be mailed to you directly from VZT.
Q. What steps should I take if I would like to continue with the OReGO program?
If you would like to continue as a volunteer in the OReGO program, please contact VZT to close your VZT OReGO account, and then visit the main program website (http://www.myorego.org/) and sign up for new service with one of the approved service providers.
Q. Can Verizon Telematics (VZT) transfer my account information to another OReGO service provider?
VZT cannot transfer your program data or account information to another OReGO service provider. If you wish to continue as a volunteer in the OReGO program, you will need to contact VZT to close your VZT OReGO account, and then establish a new account with one of the approved service providers.
Q. What will happen to my program data?
All program information and data will be retained and accessible to volunteers via the customer portal for 30 days following VZT’s exit from the program. After November 30, 2016, the customer portal will be shut down, and the program data will be archived.
Q. How long will Verizon Telematics retain my program data?
Per Verizon’s corporate data retention standards, your account information and data will be securely retained for seven years after the conclusion of the program.
Q. How long will my account information be accessible via the customer portal?
The customer portal will remain active until November 30, 2016. After that date, the Verizon Telematics portal and website will be disabled.
Q. Who should I contact with any further questions I have about VTZ leaving the OReGO program?
The customer care center for In-Drive and OReGO will be able to answer any additional questions you have about the end of VZT’s involvement with the OReGO program. You can contact them directly at 888-671-7630 or RUCSupport@verizon.com. Please note that the care center will remain open past the October 31st close of the program until November 30th, 2016.